Workers' Compensation Experts

Coverage Enhanced By Service

Workers' Compensation is the cornerstone of Alaska National. We provide employers with exceptional service. Their injured workers receive personalized attention and compassionate care throughout the duration of their recovery. Our team will work with you and your clients to improve workplace safety and produce superior workers' compensation outcomes.

Service Excellence

Dedicated Service Team

Each account receives a dedicated service team, led by an executive customer advocate. At the core of every team is a loss control consultant to reduce frequency and severity of losses, a dedicated claims examiner to ensure every injured worker experiences the best path of care, and an account underwriter to fully anticipate your evolving needs.

The Best Path of Care

Experience the best path of care when claims occur. Alaska National's service team model delivers extraordinary service and seamless care to customers and their injured workers for the duration of their recovery.

Compassionate Advocacy

We average fewer than 70 cases per adjuster to allow close communication and coordination with the injured worker, their medical provider, and their employer. Throughout the recovery process we ensure each worker is properly treated, physically recovered, and safely returned to work as soon as possible.

24/7 Injury Helpline

Immediate telephone access to professional nurses trained to determine the best level of care for an injured worker, such as first aid or referral to designated clinics when necessary.

Individualized Loss Control Programs

Customized solutions targeted towards fewer losses, smaller claims and better outcomes through effective workplace safety and return to work programs.

Custom Medical Provider Networks

In jurisdictions where allowed, Alaska National achieves better outcomes through our custom network of medical providers.

Medical Cards

Issued immediately following Helpline calls that result in clinic visits, Medical Cards expedite care and ensure injured workers are able to fill their first prescription.

Mobile App

Direct access for injured workers including prescription cards, indemnity payment information, and adjuster contact information to ensure they have pertinent information with them at all times.

Return to Work Programs

Return to Work programs provide the option of using work as therapy. When transitional duties become an extension of the medical treatment process, they can accelerate recovery, decrease medical expenses, and may result in a reduction of the severity of claims.

Fleet Safety Management 

Motor vehicle accidents are the number one cause of work-related deaths. Our Fleet Safety Toolkit contains a robust range of solutions, from simple proven driver reporting services to leading edge telematics and video analytics systems.

Coverages We Offer

We provide a full range of guaranteed cost, retrospective rating, and large deductible plans. Alaska National can also support accounts with USL&H and Jones Act exposure. Carve-out programs are available in California.

Our clients and their brokers value employee and work site safety with active claims management. The types of businesses we work with:

  • Seek a highly motivated, service-oriented workers' compensation coverage partner
  • Want an insurer that assists with workplace safety efforts
  • Are committed to keeping injured workers on the best path of care

Fast Facts

  • Utilizing our 24/7 Injury Helpline can reduce claim frequency by 40% or more.
  • Our Pharmacy Management program stops 80% of post-surgical opioid prescriptions after the first fill.
  • Our Claims Examiners carry an exceptionally low caseload, averaging fewer than 70 cases per adjuster.