Reliable Premium Audit
A vitally important, but often overlooked service, is the proper
determination of premium. All workers’ compensation policyholders
receive a final premium audit subsequent to their policy’s’ expiration,
confirming that class codes, exposure base, and total premium have been
properly utilized and calculated. In addition, any errors that are detected
are corrected. For many policyholders, this audit is conducted in person at
their place of business, thereby giving the customer the opportunity to
provide input into the audit process, provide additional documentation to
support a requested change, and discuss with the auditor the results
of the audit.
In addition to the in-person final premium audit, some policyholders
with customized plans may seek help during the policy period, and for
them we offer courtesy preliminary audits. These audits are designed to
help the customer organize their records, properly account for all payroll
by class, and generally help identify and report the correct premium during
the policy year. Courtesy audits are designed to strengthen customer
relationships, and, in particular, to help avoid premium surprises
at year-end.